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This whole experience has been a learning curve for me. I an a slow learner, but I get there.
I went above the supervisor today and got a manager. He told me that the problem had never been handled correctly from the beginning and should have been turned over to the fraud department as soon as it became obvious that the name on the statement was for another person. It is now in the hands of the fraud department, I am to get a new credit card with a new number in 2 days, the charge is no longer on my account and any other charges that may have been levied on my account will be removed. Unless you see another whine letter from me (I do not furnish cheese) you can assume the saga is over.
The moral of this story; don't waste time with the small fry. Go straight to the top from the get go.
I have out of town company coming tomorrow so will not even open my laptop after I close it now. I am sure you need a rest from my rants, anyhow.
See you next week. Keep smiling.
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13 comments:
Congratulations, Darlene. Yes, we need to remember how important it is to give up our 1950s niceness in situations like yours and go for the highest employee possible. Impressed that you could take the time amidst all of it to fine superb cartoons. Thanks for the laughs!
*Naomi Dagen Bloom - I did drag out my niceness for the manager. I thanked him profusely.
God, but this stuff is a drag to unravel. A dentist appointment is more appealing. Congrats for persevering.
Great cartoons! I really like the second on.
Although this--
"I think the end of my saga is near."
--was little scary. I thought for a minute that you had gotten bad news from a doctor!
God bless your patience and perseverance Darlene. I love the cartoons. ~Joy
It doesn't get easier, that's for sure. Glad you prevailed. Have a nice visit and get rested up from your learning experience.
Glad you can still laugh after all that effort. Thanks for the batch of cartoons. Like K I had a quick intake of breath at your opening phrase!
* K - Gosh, I didn't realize how that might sound. I didn't mean to scare anyone. Sorry, K.
*Joy Des Jardins - I really wasn't all that patient, Joy. Glad you enjoyed the cartoons.
*Hattie - Actually, I am reting up from out of town company that just left.
"Freda - Serves me right for being dramatic. Sorry I made it sound so dire.
Darlene strikes again! You're my best resource for laughs....People ask me, "Where do you GET this stuff??" and I just smile and say, "I have my sources...." Thanks!!
*Xtreme English - Tee Hee.
Enjoyed your cartoons. Glad to hear your saga is headed toward some resolution. Hope you don't have to go thru this ever again.
*Joared - I hope not either.
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